Meet Zach Bouzan-Kaloustian

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Bio

Zach is an Operations and Customer Experience leader with twelve years of experience building international, customer-centric service organizations. He's based in NYC where he lives with his fabulous wife. You can find him around town eating well, working out, taking photos, or on a travel adventure.

Zach's superpowers

Hire Zach

I have run global, 24x7 teams supporting customers across multiple channels. I’ve set the vision and strategy for multiple teams within my organization and taught them how to work cross-functionally. Additionally, I have hired and mentored my team members to provide career growth and attained over 90% employee retention. A leader whose teams deliver support as a product through in-depth technical/account support, knowledge based content, social engagement, and community strategies designed to empower the customer.

Get in Touch

Reach out on LinkedIn, email or Twitter